Ordering & Delivery

• Placing an Order

• Checkout & Payment

• Personalisation & Photo Uploads

• Cancellations, Refunds & Amendments

• Delivery

Popular in Ordering & Delivery

1. I would like to change my order

2. My order is late / where is my order?

3. When should I place my order?

4. Refund policy

5. Can I send to multiple addresses in one transaction?

Product

• Nutrition & Dietary

• Cake Care / Storage

• Info

Popular in Product

1. How long do your cakes last?

2. Can I freeze the cake?

3. What size are your cakes? / How big are your cakes?

4. How should I store the cake?

5. Which of your cakes are suitable for vegetarians?

Sponge Club

• Benefits

• Payments

Popular in Sponge Club

1. Can I have my Sponges delivered to different addresses and still get free delivery?

2. How many Cake Cards can I order?

3. Do members get free delivery on Sponge Friday orders?

4. Saturday, Pre 12:30 and non-mainland delivery

5. Can discounts codes be used on club membership or club orders?

Miscellaneous

• Charity

• Mailing List

Popular in Miscellaneous

1. Charity & Donations

2. Please unsubscribe me from your email list